Express Service Advisor job at Fort Collins Nissan Fort Collins, CO, US

Job Description

Our Goal at Fort Collins Nissan is to create an exceptional environment for our customers and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.

WE OFFER:

Pay based on experience
Medical & Dental Insurance
Paid Vacation
Closed Sundays
Great Work Environment
Wonderful Culture

RESPONSIBILITIES:

Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle inspection points to the customer
Assists customer needs with oil changes, tire rotations, filter replacement, wiper blades and other mileage based needs
Determine and recommend needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers

REQUIREMENTS:

Proven record of achieving exceptional Customer Satisfaction
Past experience as a Service Advisor, Express Service Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Dealertrack and Dealerlogix computer experience a plus

Weibel Auto Group is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Tags

Full time, Work experience placement, Local area, Sunday,

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