Job Description

At the heart of a high-energy, high-visibility transformation for one of the most dynamic sports and entertainment environments in the country, we're building a best-in-class training experience to support a massive operational ramp-up. This is where cutting-edge tech meets world-class fan engagement, and we're looking for Instructional Designers who can bring learning to life at scale. If you're energized by the challenge of simplifying complex systems into clear, impactful training, and you thrive in live, fast-paced settings, this opportunity is for you. This is a hands-on, highly collaborative role ideal for those who enjoy both content development and in-person facilitation.

Key Responsibilities

• Develop clear, user-friendly training documentation for new features across both fan-facing and employee-facing applications.
• Create onboarding and ongoing training materials for hourly operations staff.
• Translate Figma files and technical specs into intuitive training resources.
• Lead in-person training sessions for large-scale teams (up to 500 participants, ~30 per session, over multi-day formats).
• Support train-the-trainer programs as needed.

Requirements

• Proven experience in instructional design, especially for operational or technical audiences.
• Strong presentation design and facilitation skills.
• Comfortable delivering live, on-site training in classroom settings.
• Based in Inglewood, with availability for on-site sessions in CA during July, August, and September.
• Experience with fast-paced rollouts or high-volume learning environments is a plus.

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.

About us
OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields - including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

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