Job Description

About the Opportunity
The Knowledge House (TKH) invites applicants for our Train-the-Trainer (TTT) program. This program offers the chance to become a Community Digital Literacy Educator, building digital literacy skill confidence with adult beginners in your community. This is a great opportunity for individuals who enjoy supporting beginner-level learners and sharing their enthusiasm for technology with others.

Please review the  full Train-the-Trainer program overview and description here and watch this  short video about being an educator with TKH before applying. 

About the Role
As a Community Digital Literacy Educator, you will inspire adult learners by teaching essential digital literacy skills applicable to the workplace in a supportive environment. This role requires a patient mentor who can explain technical concepts clearly, provide encouraging guidance, and create a welcoming atmosphere. Drawing on your own journey as a once-beginner, you will connect authentically with students while demonstrating effective communication and teaching skills. This role combines practical instruction with responsive learner support to build confidence in technology use. This description outlines core functions but remains flexible to accommodate innovative teaching approaches and program developments.

Responsibilities
Training Phase

• Attend and actively participate in all scheduled training sessions.

• Develop proficiency with curriculum content and teaching methods.

• Practice delivering content and responding to learner questions.

• Engage in peer feedback and coaching to strengthen your skills.

Teaching & Facilitation

• Facilitate engaging, interactive learning activities during in-person Tech Empowerment Day (TED) events.

• Provide clear instructions and explanations for technical concepts.

• Foster an inclusive, supportive learning environment.

• Adapt teaching approach based on learner needs and responses.

Classroom Management

• Effectively manage classroom environment and pacing during TED events.

• Ensure planned content is covered within allocated timeframes.

• Address unexpected questions or challenges professionally.

• Balance individual attention with group progress.

Learner Support

• Provide constructive, specific, and actionable feedback to learners during TED events.

• Encourage learner confidence and independence.

• Recognize and accommodate different learning styles.

• Model patience and empathy with beginning digital learners.

Time Commitment & Key Dates

• Available for all training activities and at least one Tech Empowerment Day in your region (see full schedule details below).  Should additional training opportunities arise, trainees will be notified promptly and may have the option to participate, subject to availability and program needs.

• Training requirement: 10-12 total hours spread across 3-4 weeks

• Teaching commitment: 8-10 hours per Tech Empowerment Day (TED) event day

*Los Angeles Trainees may see trainees from the Newark region in the Pedagogy or Content Delivery Training sessions due to shared training schedules

How to Apply

Click on “Create Profile and Apply to Job” to submit your resume and short video (required). 

As part of your application, please provide a short video (~2-3 minutes)  that addresses the items below. You may record your video using software of your choice and submit a shareable link to your video in the Additional Information Section. Loom is a great option if you don’t have a preferred software. Applications without a video will not be considered, so please take care to ensure the link is viewable by anyone. In your video, please address the following.

• Statement of interest explaining your motivation to become a Community Digital Literacy Educator.

• Transferable skills from your previous experiences that will help you succeed as a Community Digital Literacy Educator. 

• Your availability to participate in regional programming (including evenings and specific regional constraints)

Eligibility Criteria

• Open to applicants in the Los Angeles, CA metropolitan area

• Possess strong verbal and written communication skills with the ability to express complex ideas clearly for diverse audiences.

• Demonstrate patience and genuine interest in supporting beginner-level adult learners.

• Have a proven track record of reliability and accountability.

• Proficiency with digital tools including Google Suite or Microsoft Office, emerging Generative AI tools (e.g. ChatGPT, Gemini), and foundational coding concepts and practices.

• Reliably commute to program locations within your region.

• Excel at breaking down complex concepts into accessible components that beginners can understand.

• Approach teaching with empathy, recalling your journey as a beginner learner.

• Maintain a growth mindset, welcoming feedback to refine your teaching techniques.

• Prioritize creating an inclusive, welcoming environment for all learners.

Compensation and Benefits

• Rate: $21 per hour.

• Estimated Total Hours: Approximately 20 hours, including 10-12 hours of training sessions and 8 hours for one Tech Empowerment Day (TED). Some trainees may have an opportunity to teach on multiple TED days, and will be compensated for each additional day worked at the rate above.

• Enhance your professional skill set with teaching and facilitation experience.

• Make a meaningful impact in your community through digital literacy education at TED events.

• Join a community of educators and become eligible for future teaching roles with TKH.

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